1. Introduction and Acceptance
Welcome to Rajat Computers (“Website”), owned and operated by Rajnish Kumar (“Company,” “we,” “us,” or “our”). These Terms of Service (ToS) govern your use of the Website and the purchase of second-hand (used) computer equipment, primarily laptops, from us.
By accessing, browsing, or making a purchase on this Website, you agree to be bound by these ToS. If you do not agree with any part of these terms, you must not use this Website.
2. Product Condition and Disclosure (Crucial)
2.1 Second-Hand Nature: You acknowledge and agree that all products sold on this Website are used, second-hand, or pre-owned unless explicitly labeled as “New.” The price of the products reflects their used condition.
2.2 Condition Disclosure:
- Cosmetic Condition: Products will exhibit normal signs of prior use, including scratches, minor dents, scuffs, and natural wear on the casing, keyboard, and screen. These cosmetic defects do not affect functionality.
- Functional Condition: We test all products to ensure they are fully functional as described.
- Battery Life: Due to the inherent nature of used devices, battery life is not guaranteed to meet the performance of a new product. We warrant that the battery holds a charge, but battery duration is excluded from any performance warranty.
2.3 Specifications: We rely on information provided by the previous owner and our internal testing. While we strive for accuracy, minor variations in internal components (e.g., brand of RAM or storage drive) may occur.
3. Pricing, Ordering, and Payment
3.1 Pricing: All prices are final at the time of purchase, unless subject to a pricing error. We reserve the right to correct any pricing errors and may cancel an order if a pricing mistake has occurred, refunding the full amount paid.
3.2 Order Acceptance: Your submission of an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including product availability or suspicion of fraud.
3.3 Payment Security: All payments are processed through secure third-party payment gateways. We do not store your complete financial details.
4. Warranty, Returns, and Liability
4.1 Limited Warranty (Used Goods): We offer a limited functional warranty of 6 months beginning from the date of delivery. This warranty covers hardware malfunctions but specifically excludes software issues, accidental damage (drops, spills), screen damage, cosmetic wear, and battery life.
4.2 Returns and Refunds: All returns and refunds are governed by our separate Return and Refund Policy . Please refer to that policy for detailed procedures, time limits, and eligibility criteria.
4.3 Limitation of Liability: To the maximum extent permitted by Indian law, Rajat Computers shall not be liable for any special, incidental, indirect, or consequential damages, including loss of data or profit, arising from the use or inability to use the purchased products.
5. User Obligations and Intellectual Property (IP)
5.1 User Conduct: You agree not to use the Website for any unlawful purpose, to transmit malicious software, or to attempt unauthorized access to our systems.
5.2 IP Rights: All content, logos, images, and text on this Website are the property of Rajat Computers and are protected by Indian and international copyright and trademark laws.
6. Governing Law and Contact
6.1 Governing Law: These ToS shall be governed by and construed in accordance with the laws of India.
6.2 Jurisdiction: Any disputes or claims arising out of these ToS shall be subject to the exclusive jurisdiction of the courts located in [India].
7. Contact Information
For any questions regarding these Terms or for customer support, please contact:
- Owner: Rajnish Kumar
- Email: rajatcomputers@hotmail.com
- Phone: 9905511755